After-sales protections

Dear customer:
 

First of all, thank you for choosing our service. Our after-sales support measures mainly include parts supply, maintenance, financial services, and other aspects:

1. The supply of accessories is an important link in after-sales support. We have established our own parts supply system to ensure that original parts can be quickly obtained when replacement parts are needed, reducing vehicle failures caused by mismatched or poor quality parts. Ensure the normal operation of vehicles.
 

2. Maintenance and upkeep services are also crucial. We have our own maintenance service center that provides standard testing, maintenance services, as well as personalized and customized value-added services to ensure the operational status of used trucks in overseas markets.

 

3. Financial services are also an important component of after-sales support. We provide order financing support to help buyers obtain loans or other financial support, lower the threshold for purchasing cars, and promote the sales and circulation of second-hand trucks. Our maintenance base integrates financial services and other formats to provide financial support for buyers.

 

4. We provide 7 * 24-hour, 360 day technical support, and customers can obtain professional technical consulting services through phone, email, and other means.

 

5. For customers, we implement a one-on-one professional after-sales responsibility system to improve the customer experience after sales.
 

Finally, in order to ensure the effective implementation of these measures, we have a sound enterprise management and monitoring mechanism. By establishing evaluation indicators, monitoring measures, and evaluation reports, ensure the effective implementation of various after-sales support measures, and adjust and optimize them in a timely manner. Ensure the quality assurance of second-hand truck exports.